Privacy policy
Effective Date: 22/09/2025
Last Updated: 22/09/2025
Heaven Garden (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, make a purchase, or interact with our services.
1. Information We Collect
When you use our website or place an order, we may collect the following information:
• Personal Information: Your name, email address, phone number, billing address, delivery address, and payment details.
• Order Information: Products purchased, order history, and preferences.
• Technical Information: IP address, browser type, device information, and cookies to improve website functionality.
2. How We Use Your Information
We use your information to:
• Process and deliver your orders.
• Communicate with you regarding your purchase, delivery, or inquiries.
• Send updates, offers, or newsletters (only if you opt-in).
• Improve our website, services, and customer experience.
• Comply with legal and regulatory requirements.
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your data with:
• Service Providers: Delivery partners, payment processors to fulfill your orders.
• Legal Obligations: Authorities if required by law, court order, or to protect our rights.
4. Cookies and Tracking Technologies
Our website may use cookies to improve your browsing experience, remember your preferences, and analyze site traffic. You can disable cookies in your browser settings, but this may affect website functionality.
5. Data Security
We use reasonable security measures to protect your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.
6. Your Rights
Depending on your location, you may have rights to:
• Access, update, or correct your personal information.
• Request deletion of your data.
• Opt-out of marketing communications at any time.
To exercise these rights, contact us at heavengardenbh@gmail.com.
7. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
8. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at heavengardenbh@gmail.com.